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Terms of Service

These Terms of Service (collectively with Homeshake’s Privacy Policy and any other agreement or guidelines featured on the Services (as that term is defined below) the "Terms of Service") are entered into by and between you and KTD, LLC, an Ohio limited liability company d/b/a Homeshake (“Homeshake”, “we”, “us”, “our”). You must read these Terms of Service fully and carefully before using www.homeshake.com (the "Site") or any services, features, content or Application (as defined below) offered by Homeshake and its affiliates (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Services.

Acceptance of Terms of Service

Binding Contract. BY ACCESSING, INSTALLING, REGISTERING FOR, OR USING THE SERVICES, AS THE SAME MAY BE MODIFIED FROM TIME TO TIME, IN ANY MANNER, INCLUDING, BUT NOT LIMITED TO, VISITING OR BROWSING THE SITE AND/OR THE APPLICATION, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL OTHER TERMS AND CONDITIONS, GUIDELINES, OPERATING RULES, POLICIES, AND PROCEDURES THAT MAY BE PUBLISHED FROM TIME TO TIME THROUGH THE SERVICES BY US OR OTHERWISE PROVIDED TO YOU IN CONNECTION WITH THE SERVICES, EACH OF WHICH IS INCORPORATED BY REFERENCE INTO THESE TERMS OF SERVICE. IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF A COMPANY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO DO SO.

Applicability. These Terms of Service apply to all Users (as that term is defined below) of the Services, including, without limitation, Users who seek information on homes for sale or seek to post information regarding homes for sale, and Users who are contributors of comments, reviews, photos, video, content, information, and other materials or services, registered or otherwise.

Eligibility

Eligibility Requirements. You represent and warrant that you are at least eighteen (18) years of age and that you have the right, authority, and capacity to enter into, perform your obligations under, and abide by these Terms of Service. If you are under the age of 18, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity or change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules, and regulations applicable to you. The right to access the Services is revoked where use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule, or regulation. Further, unless otherwise mutually agreed in writing, the Services are offered only for your use and not for the use or benefit of any third party; and in any event, each person receiving the benefit of the Services must agree to and abide by these Terms of Service as a condition to our obligations.

International Users. The Services are controlled and offered by us from our facilities in the United States of America. We make no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law. By providing information in connection with the Services, you consent to the transfer of your information to, and storage of your information in, the United States, the laws of which may not be as stringent as the laws of the country in which you reside.

What We Do

Our Services. The Services include an online platform on which people or entities that wish (and have the right) to sell their property (“Sellers”) may claim and curate property previews (“Property Previews”), and people who wish to buy (“Buyers”) such properties may search for and obtain information regarding such properties, and both Sellers and Buyers may communicate directly and complete transactions with respect to such properties. Buyers, Sellers, and other users of the Services are hereinafter collectively referred to as “Users”. We do not own, operate, or have any control over the properties featured in Property Previews. We do not have any control over the Property Previews after they are claimed by Sellers, except as otherwise provided in these Terms of Service. The Services may only be used for transactions in residential real estate and may not be used for transactions in commercial real estate.

Please Be Smart. You understand and agree that we are not a party to any agreement you enter into with any other User or third party service provider (“Service Provider”), whether or not that agreement is provided or accessed through the Services, and you acknowledge that you are solely responsible for your interactions, correspondence, and transactions with other Users of the Services and any Service Providers, whether on the Site, the Application, in person, or otherwise. Please exercise good judgment and common sense; conduct all necessary, appropriate, and prudent inquiries, investigations, research, and due diligence; and take all necessary precautions when interacting with others or publicly posting Content or User Data (as those terms are defined below). For purposes of these Terms of Service, the term “Content” includes, without limitation, Property Previews, information, data, text, inquiries, photographs, videos, virtual tours, audio clips, written posts, reviews, feedback, comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services, as well as all User Contributions (as that term is defined below).

Advertising. Some Services may be supported by advertising revenue, and you hereby agree that we may display advertising, promotions, featured or sponsored Property Previews, and the like in connection with the Services on, around, and in connection with your User Contributions or User Data.

Dual Agency. Homeshake will exclusively act as a “dual agent”. Dual agency occurs when the same brokerage represents both the seller and the buyer in a real estate transaction. When a User submits an offer, the User, along with the User receiving the offer, become clients, a dual agency relationship is created between the two Users and Homeshake, and all Homeshake agents are appointed to represent those Users, except where otherwise provided in Homeshake’s Company Policy for Brokerage. As a dual agent, Homeshake will maintain a neutral position between the buyer and seller and may not advocate the position of one client over the best interests of the other client, or disclose any personal or confidential information to the other party without written consent. Because Homeshake will exclusively act as a dual agent, when required by law, you will be asked to consent to that arrangement in writing. If you do not agree to Homeshake acting as a dual agent, you shall cease using, shall not use, and shall not be permitted to use parts of the Services. If you are represented by an agent or brokerage not affiliated with Homeshake, you shall cease using, shall not use, and shall not be permitted to use parts of the Services. Homeshake does not cooperate with and does not offer compensation to other agents or brokerages not affiliated with Homeshake.

Participation in Transactions

Users must create an Account (as defined below) to participate in the purchase or sale of property using the Services (a “Transaction”). Prior to beginning a Transaction, Buyers and Sellers will review the Homeshake purchase contract, any disclosure documentation, and all other transaction documents (collectively and as amended from time to time, the “Homeshake Purchase Documents”), which can be accessed on the Services. All offers must be based on the terms and conditions contained in the Homeshake Purchase Documents, except to the extent Buyers and Sellers may populate certain blanks in the applicable document via Homeshake’s letter of intent feature or other applicable tool.

It is each Buyer’s responsibility to conduct its own due diligence and investigate all matters relating to each property that the Buyer is interested in purchasing, including, without limitation, legal matters, physical condition and attributes, environmental matters, economic matters, encumbrances, and all other aspects, and you acknowledge that Homeshake has no responsibility for the same. Property information on the Services has been gathered from a variety of sources, but has not been independently verified by Homeshake. Users may coordinate tours and inspections of properties using the Services. In some circumstances, Sellers may be unable to provide physical access to a property for tours and inspections, and Buyers must submit offers accordingly at their own risk. All offers should be based solely on a User’s independent due diligence and any information contained in the Homeshake Purchase Documents. Users are responsible for all liability, damages, and costs directly or indirectly arising from inspections, visits, or investigations of a property and Users agree to maintain all applicable policies of insurance insuring over such liability, damages, and costs.

Users are encouraged to, and you acknowledge that you have the right and opportunity to, consult with an attorney, contractor, financial advisor, tax advisor, and other relevant professionals prior to, during the course of, and after a Transaction.

Registration

Account. To utilize certain Services, you will be required to register for an account (an “Account”). You must provide accurate and complete information and keep your Account information updated. Your Account includes your User Data, as well as any configurations, subscriptions, Service selections, or other selections made or configured through your Account. You shall not select or use as a username a name (i) of another person with the intent to impersonate that person; (ii) subject to any rights of a person other than you without appropriate authorization; or (iii) that is otherwise offensive, vulgar, or obscene. You are solely responsible for the activity that occurs on your Account and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services, any breach of security, or any unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account either directly or through a request made to us, though doing such will not terminate or relieve you of liability for any fees, subscriptions, or other purchases made through your Account.

License Grant

License. Subject to these Terms of Service, we grant each User of the Services a non-exclusive, non-sublicensable, and non-transferable license to access and use the Services and access, download, and display locally, all Content therein for your personal, non-commercial purposes. Any reproduction, modification, distribution, storage, or other use of the Services, or any Content therein for any other purpose, is expressly prohibited without prior written permission from us. You shall not sell, license, rent, share, publish, or otherwise use or exploit any Content outside the Services for commercial use, in connection with the provision of services to a third party, or in any way that violates any third party right. Without limiting the foregoing, no real estate broker, salesperson, agent, or similar state licensed real estate professional may market or make commercial use of the Content in any way, including, without limitation, advertising Property Previews, copying the Content for commercial use, or contacting Users of the Services.

Availability of Content. We do not guarantee that any Content will be made available through the Services. We reserve the right, but not the obligation, to (i) remove, edit, or modify any Content in our sole discretion, at any time, without notice to you, and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all, and (ii) remove or block any Content from the Services.

Rules of Conduct

No Prohibited Use. As a condition of use, you shall not use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the Services.

Don't Abuse the Service. You shall not (i) manipulate the description of Content on any Property Preview without proper authorization; (ii) interfere with other Users’ Property Previews; (iii) recruit, solicit, or encourage any other User to use third party services or websites that are competitive to ours; (iv) attempt to circumvent, or cause another to circumvent, the Transaction Commitment (as defined below); (v) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (vi) interfere or attempt to interfere with the proper working of the Services or any activities conducted in connection with the Services; (vii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (viii) run any form of auto-responder or “spam” on the Services; (ix) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Services; (x) harvest or scrape any Content from the Services; (xi) take any action in violation of our guidelines and policies; (xii) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services, except to the limited extent that applicable laws specifically prohibit such restriction; (xiii) modify, translate, or otherwise create derivative works of any part of the Services; or (xiv) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national, and international laws and regulations.

Transaction Commitment. By using the Services, you agree to adhere to Homeshake’s policy to complete any subsequent transaction only through the Services (the “Transaction Commitment”) as described in this section. As a Buyer, you acknowledge and agree that, with respect to any Seller that you first contact or that first contacts you through the Services to discuss any Property Preview, any subsequent transaction that occurs with such Seller related to such Property Preview will be completed as a Transaction through the Services. As a Seller, you acknowledge and agree that, with respect to any Buyer that you first contact or that first contacts you through the Services to discuss any Property Preview, any subsequent transaction that occurs with such Buyer related to such Property Preview will be completed as a Transaction through the Services. Whether as a Buyer or Seller, you agree that you will not: (i) attempt to circumvent this Transaction Commitment in any way; or (ii) discuss with any other User of the Services a plan to circumvent this Transaction Commitment in any way. Whether as a Buyer or Seller, you acknowledge that any subsequent transaction completed outside of the Services will be determinable by Homeshake based upon publicly available records, and that upon such a determination you will be liable to Homeshake, and responsible for paying to Homeshake, any fees as if the transaction were completed as a Transaction through the Services, including, but not limited to, the Homeshake Seller Fee (as defined below) and the Homeshake Buyer Fee (as defined below), as well as any additional fees or costs, including legal fees, that Homeshake incurs in identifying the subsequent transaction and enforcing this Transaction Commitment. You expressly authorize Homeshake to charge any such fees or costs to you using a credit card or other payment option associated with your Account, and you authorize Homeshake to use any other of your User Data or User Contributions in enforcing this policy. Any dispute raised by you in regards to the Transaction Commitment may only be shown by clear and convincing documentary evidence, and will be interpreted in the context of your User Data, User Contributions, and other activities on the Services.

Our Additional Rights. We also reserve the right, without any obligation, to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce these Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to User support requests; (v) fulfill your requests for services; or (vi) protect the rights, property or safety of us, Users, and the public. You acknowledge and agree that we may, but have no obligation to, conduct background checks, reference checks, and credit checks on any Users of the Services, but that our right to do so does not create any reasonable expectation for you or any other User of the Services that such checks have been, or may be completed for any particular User. Further, we expressly disclaim any duty, obligation, or requirement to perform any such checks whatsoever.

Equal Housing Opportunity. We are pledged to the letter and spirit of United States policy for the achievement of equal housing opportunity. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin. We endeavor to treat all parties fairly and honestly and to support equal housing opportunities. We encourage Users to do so as well.

It is illegal, pursuant to the Ohio Fair Housing Law, Division (H) of Section 4112.02 of the Revised Code and the Federal Fair Housing Law, 42 U.S.C.A. 3601, as amended, to refuse to sell, transfer, assign, rent, lease, sublease, or finance housing accommodations, refuse to negotiate for the sale or rental of housing accommodations, or otherwise deny or make unavailable housing accommodations because of race, color, religion, sex, familial status as defined in Section 4112.01 of the Revised Code, ancestry, military status as defined in that section, disability as defined in that section, or national origin or to so discriminate in advertising the sale or rental of housing, in the financing of housing, or in the provision of real estate brokerage services. It is also illegal, for profit, to induce or attempt to induce a person to sell or rent a dwelling by representations regarding the entry into the neighborhood of a person or persons belonging to one of the protected classes.

User Contributions & User Data

User Data. Any information that you provide to the Services that is not displayed to other users of the Services via a Property Preview or otherwise, and that is not publicly available, is your “User Data.” User Data may include, depending upon your particular Account settings, your email address, telephone number, and personal financial information. You represent that all User Data provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and regulations.

User Contributions. All Property Previews and Content added, created, uploaded, submitted, distributed, or posted in connection with the Services or otherwise provided by Users (collectively “User Contributions”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Contributions. You represent that all User Contributions provided by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and regulations.

The following standards apply to any and all User Contributions. You must ensure that all User Contributions posted by you comply with all applicable laws and regulations. Without limiting the foregoing, you must not post User Contributions that: infringe any patent, trademark, trade secret, copyright, right of publicity, or other right of any other person or entity or violates any law or contractual duty; you know are false, misleading, untruthful, or inaccurate; is unlawful, threatening, discriminatory, hateful, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, or profane; contain or depict nudity or sexual activity; promotes bigotry, racism, hatred, or harm against any individual or group; or Are otherwise inappropriate as determined by us in our sole discretion; constitute unauthorized or unsolicited advertising, junk, or bulk email (“spamming”); contain software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any system, data, password, or other information of ours or of any third party; impersonate, bully, stalk, or intimidate any person or entity, including any of our employees or representatives, or falsify or misrepresent yourself or your personal information; or include any confidential information, violate the rights (including, without limitation, the rights of publicity and privacy and rights under a contract) of others, or otherwise contain any material that could give rise to any civil or criminal liability under applicable laws or regulations, or that otherwise may be in conflict with these Terms of Service.

License Grant. By submitting User Data through the Services, you hereby do and shall grant us a worldwide, non-exclusive, perpetual royalty-free, fully paid, sublicensable, and transferable license to use such User Data for the purpose of providing the Services, and as otherwise provided by these Terms of Service. By submitting User Contributions through the Services, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Contributions in connection with the Services and our (and our successors’ and assigns’) businesses, including, without limitation, for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your Account or the Services. You also hereby do and shall grant each User of the Services a non-exclusive, perpetual license to access your User Contributions through the Services. For clarity, the foregoing license granted to us and our Users does not affect your other ownership or license rights in your User Contributions, including the right to grant additional licenses to your User Contributions, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including, without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

Intellectual Property Rights. You acknowledge and agree that the Services and the Content, including User Contributions provided by you or others, features, and functionality (including, without limitation, all content, information, data, items, materials, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) (“Homeshake IP”), are owned by us, our licensors, or other providers of such material and are protected by United States and international intellectual property or proprietary rights laws. To the extent that you have any right to any Homeshake IP, by virtue of being an author otherwise, you hereby assign to Homeshake all such Homeshake IP and any intellectual property rights therein. Our Site features third party content, services, and information; please review these third party’s’ privacy policies, legal notices, and terms of use.

No right, title, or interest in or to the Services or any Content provided in connection with the Services is transferred or otherwise granted to you under these Terms of Service. All right, title, or interest in or to the Services and the Content provided in connection with the Services (other than user contributions posted by you) are reserved by us. Any use of the Services not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, or other laws.

The names, logos, product and service names, designs, slogans, and other trademarks associated with the Services are ours and those of our licensors. You must not use any of the foregoing without our prior written permission. All other names, logos, product and service names, designs, slogans, and other trademarks used in connection with the Services are the trademarks of their respective owners. Aggregate and Anonymized Data. In addition to any other license or rights granted herein, you hereby grant to Homeshake a license to use your User Data and your User Contributions in aggregate and anonymized forms for any purpose whatsoever, including for marketing the Services, improving the Services, or otherwise.

DMCA Copyright Policy

We have adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act. The address of the Designated Agent to Receive Notification of Claimed Infringement ("Designated Agent") is hello@homeshake.com (preferred) or at P.O. Box 8342, Attn: Legal Department, West Chester, Ohio 45069, Telephone (513) 453-6144.

Procedure for Reporting Copyright Infringement:

If you believe that material or content residing on or accessible through our Site or Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
  • Identification of the copyrighted work(s) or material(s) being infringed;
  • Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Homeshake is capable of finding and verifying its existence;
  • Contact information about the notifier including address, telephone number and, if available, email address;
  • A statement that the notifier has a good faith belief that the material is not authorized by the copyright owner, its agent, or the law; and
  • A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Fees

Generally. You may be required to pay fees to access certain features of the Services including, but not limited to, any Seller Transaction fee that is presented by the Services and associated with your Account (the “Homeshake Seller Fee") and any Buyer Transaction fee that is presented by the Services and associated with your Account (the “Homeshake Buyer Fee”). All fees are in U.S. dollars and are non-refundable. If we change the fees for all or part of the Services, including by adding fees or charges, we may provide you advance notice of those changes. If you do not accept the changes, you must discontinue using the Services, and we may discontinue providing the applicable part of the Services to you. Our authorized third-party payment processor will charge the payment method you specified at the time of purchase. You authorize us to charge all fees as described in these Terms of Services or as described through the Services and selected through your Account, including any fees or costs associated with the Transaction Commitment, for the Services you select to that payment method. If you pay any fees with a credit card, we may seek pre-authorization of your credit card account before your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

Subscriptions. The Services may include features that allow for automatically recurring payments for periodic charges (“Subscription Service”). If you decide to activate a Subscription Service for your Account, you authorize us to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your Account, all accrued sums on or before the payment due date for the accrued sums. The subscription will continue unless and until you cancel your subscription, or we terminate it. You must cancel your subscription before it renews in order to avoid billing of the next periodic subscription fee to your Account. We will bill the periodic subscription fee to the payment method you provide to us during registration (or to a different payment method if you change your payment information). We may change the subscription fee for any subsequent subscription period but may provide you advance notice of any increase before it applies. You may cancel a Subscription Service by contacting us at: hello@homeshake.com.

Third Party Services

The Site and Application may introduce you to Service Providers, or permit you to link to other websites, services, or resources on the Internet, and other websites, services, or resources may contain links to the Services (“Third Party Services”). When you use any of these Third Party Services, or access third party resources on the Internet, you do so at your own risk. These other services and resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of such services, websites, or resources. The inclusion of any such link or promotion of any such service does not imply our endorsement or any association between us and the third parties. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website, resource, or Service Provider.

Affiliated Business Arrangements

Homeshake, directly or through affiliated entities, may have a relationship with other service providers, such as a title company, in that Homeshake or its affiliate owns a percentage of that service provider. As part of the Services, you may be referred to one of these affiliated service providers. Because of Homeshake’s relationship with these affiliated service providers, this referral may provide Homeshake with a financial benefit. You are not required to use these affiliated service providers and are free to obtain quotes from competing service providers to ensure you are receiving quality services at competitive rates. As part of the Services, when required by law, you will be given detailed disclosures about these affiliated business arrangements, including a schedule of fees, and asked to acknowledge these disclosures.

Listing Inducement

Homeshake may offer monetary compensation for you to list your home for sale on the Site for a certain period of time (“Listing Inducement”). In order for you to be entitled to payment of the offered monetary compensation, you must be a Seller and must publish your Property Preview on the Site for a minimum of thirty (30) consecutive days (“Inducement Term”). During the Inducement Term, your published Property Preview must feature a good faith price, headline, 13 property description, and exterior and interior photos. During the Inducment Term, you must be reasonably responsive to prospective Buyers who contact you using the Services and must permit us to market your home to prospective Buyers through our typical marketing channels including, but not limited to, digital advertising, print advertising, yard signs, mailers, email blasts, paid media, and earned media. Sellers are only eligible to participate in a Listing Inducement once in a six (6) month period. If all of the above conditions are satisfied, we will pay the offered monetary compensation to you either, at our option, (i) within thirty (30) days of the expiration of the Inducement Term or (ii) if you find your Buyer using the Services and fulfill the Transaction Commitment, at the closing of the sale of your home. If any terms of a Listing Inducement presented by the Services and associated with your Account are in conflict with these Terms of Service, the terms presented by the Services and associated with your Account shall control.

Termination

We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, and effective immediately, which may result in the forfeiture and destruction of all information associated with your Account and Property Preview. If you wish to terminate your Account, you may do so by contacting us at: hello@homeshake.com. Any fees paid hereunder are non-refundable. If you terminate your Account, you remain obligated to pay all outstanding fees, if any, incurred prior to termination relating to your use of the Services. We will not be liable to you or any third party for any damages arising from a change to the Services or any suspension or termination of your access to or use of the Services. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Contributions and User Data, ownership provisions, warranty disclaimers, indemnity and limitations of liability, and arbitration.

Disclaimers

No Fiduciary Duty. Except as otherwise provided in these Terms of Service or unless we have signed a state-mandated written agreement with you that states otherwise, we have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding: which Users gain access to the Services; what Content you access via the Services; or how you may interpret or use the Content.

No Responsibility. You acknowledge that all Content, including User Contributions, accessed by you using the Services is at your own risk and that you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not assume any responsibility or liability or make any warranties or guarantees that any Content you access on or through the Services is or will continue to be accurate, safe, or legal. All Content and information is subject to errors, omissions, changes in price, prior sale, or withdrawal without notice. No representation, warranty, covenant, or guarantee is made as to the accuracy of any description. All measurements and square footages are approximate and may not be relied upon by you. All information should be confirmed by you.

Additional Disclaimers. The Services and Content are provided “as is,” “as available,” and without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. We, and our directors, managers, members, employees, agents, suppliers, partners, and content providers do not warrant that (i) the Services will be secure or available at any particular time or location; (ii) any defects or errors will be corrected; (iii) any content or software available at or through the Services is free of viruses or other harmful components; or (iv) the results of using the Services will meet your requirements. Your use of the Services is solely at your own risk.

We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services or for any actions you may take as a result of having been exposed to the Services. If any form or other written agreements are provided or otherwise obtained through the Services, including the Homeshake Purchase Documents, we do not warrant that such terms will sufficiently cover the relationship you seek to develop by entering into such terms or written agreements, nor do we represent, warrant, or guarantee that such terms or written agreements are legal, binding, adequate, complete or in any way appropriate for your intended purposes. It is your responsibility to consult with independent legal counsel prior to entering into any contract or agreement with a third party.

We do not warrant, endorse, guarantee, or assume responsibility for any profile, preview, property, contract, content, or service advertised or offered by a third party through the Services or any hyperlinked site or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third party providers of profile or preview information, properties, content, or services. You acknowledge and agree that we (i) do not decide what price is appropriate for any property; (ii) do not guarantee the condition of any properties or the performance, adequacy, or completeness of inspections, services, products, or repairs; (iii) do not have any obligation to conduct any inspections whatsoever, including, without limitation, of common areas, offsite areas, or other aspects of the properties; (iv) have no responsibility for identifying defects with the properties or inspecting public records or permits regarding title or use of the properties; (v) are not responsible for verifying square footage, representations of others, or information contained in any property reports, comp reports, third party valuations, Property Previews, or promotional materials; and (vi) are not responsible for providing legal or tax advice regarding any transactions. Property Previews and related information provided from third parties are provided solely as a convenience, and we have not reviewed or confirmed any information originating from sources other than Homeshake.

Indemnification. You shall defend, indemnify, and hold harmless us, our affiliates, and each of our and their respective directors, managers, members, employees, agents, subsidiaries, affiliates, successors, predecessors, assigns, heirs, service providers, insurers, investors, attorneys, advisors, licensors, and suppliers from all liabilities, claims, and expenses, including reasonable attorney fees, that arise from or relate to (i) your use or misuse of, or access to, the Services, Property Previews, Content, or otherwise from your User Contributions or User Data; (ii) violation of these Terms of Service; (iii) breach of any contract, or other agreement you enter into; (iv) personal injury, property damage, or other claims or damages relating to property defects, conditions, legality, or suitability; (v) your interactions or transactions with any other User, including participating in tours or inspections of properties as part of a Transaction or the Services generally; (vi) infringement by you, or any third party using your Account or identity in connection with the Services, of any intellectual property or other right of any person or entity; (vii) our holding or disbursement of any earnest money; (viii) your breach of any warranty made herein; and (ix) your negligence, gross negligence, willful misconduct, or violation of law. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Homeshake Attorneys. During the course of your use of the Services, you may correspond with attorneys who are employed by Homeshake. These attorneys are third-party neutral attorneys and may correspond with both Buyers and Sellers regarding a Transaction. They do not represent you or any other User of the Services. You hereby waive any conflict of interest that may arise when a Homeshake attorney is involved in a Transaction. You acknowledge that your use of the Services and correspondence with Homeshake attorneys does not create an attorney-client relationship between you and any Homeshake attorney. Users are encouraged to consult with their own attorney prior to, during the course of, and after a Transaction.

Homeshake is not a law firm. Any correspondence between you and a Homeshake attorney is not protected as a privileged communication under the attorney-client privilege or work product doctrines, and you have no right to, and expressly disclaim and waive any expectation of confidentiality, communication, or otherwise as an actual or prospective client, of any such attorney or of Homeshake itself. Unless you are represented by your own attorney, you represent yourself in any legal matter you undertake through the Services.

Tours. During the course of your use of the Services, you may have the ability to tour a property on your own, to participate in a tour hosted by another User, or to participate in a tour hosted by a Homeshake representative (each a “Tour”). Prior to scheduling any Tour, you may be required to provide us with a valid credit card or other information. In the event Homeshake or another User participating in the Tour suffers any damage to person or property as a result of your acts or omissions while taking a Tour, you authorize Homeshake to charge your credit card on file with Homeshake for the amount of the damages. You hereby assume all risks related to any Tour of a property, whether as a Buyer or Seller, and further waive and release Homeshake from any claims you may have arising out of any Tour, whether as a Buyer or Seller. You expressly acknowledge and agree that you do not have an expectation, and that no reasonable person would have an expectation, that Homeshake has, or is under an obligation to, perform any background checks, credit checks, or other checks relating to any Buyer or Seller in relation to use of the Services or any Tour.

Limitation of Liability

LIABILITY LIMITS. IN NO EVENT SHALL WE, NOR OUR AFFILIATES AND EACH OF OUR AND THEIR RESPECTIVE EMPLOYEES, CONTRACTORS, DIRECTORS, MANAGERS, MEMBERS, SUPPLIERS, LICENSORS, AND REPRESENTATIVES, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES FOR ANY LOST PROFITS, DATA LOSS, INACCURATE DATA, UNAVAILABILITY OF THE SERVICE, COST OF PROCUREMENT OF SUBSTITUTE GOODS, ACCOMMODATIONS, RIGHTS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), OR FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE LESSER OF (A) FEES PAID TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD OR (B) $100.00.

ACKNOWLEDGEMENT. YOU SPECIFICALLY ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR (I) USER CONTRIBUTIONS OR USER DATA, (II) THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, OR (III) THE CONDITION, LEGALITY, OR SUITABILITY OF ANY PROPERTY, AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS SOLELY AND ENTIRELY WITH YOU.

Releases. You shall and hereby do release us from all liability for you having acquired, not acquired, sold, or not sold housing through the Services. You hereby release us, our affiliates, and each of our and their directors, managers, officers, members, employees, agents, subsidiaries, affiliates, successors, predecessors, assigns, heirs, service providers, insurers, investors, attorneys, advisors, licensors, and suppliers from all claims, demands, and damages of every kind and nature, known and unknown, direct and indirect, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to content accessed through the Services, or any interactions with others arising out of or related thereto, and you expressly waive the provisions of any local law, which limits the effect of a general release with respect to unknown claims.

DISPUTES. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING, WITHOUT LIMITATION, DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED IN THE STATE AND FEDERAL COURTS SITTING IN HAMILTON COUNTY, OHIO, YOU AGREE TO SUBMIT TO THE PERSONAL AND EXCLUSIVE JURISDICTION AND VENUE OF SUCH COURTS, AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. THESE TERMS OF SERVICE ARE GOVERNED BY THE LAWS OF THE STATE OF OHIO, WITHOUT GIVING EFFECT TO ITS CONFLICT OF LAWS PROVISIONS. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES OR US MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

NO CLASS ACTION. NEITHER YOU NOR WE WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION FOR ANY CLAIMS COVERED BY THESE TERMS OF SERVICE. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s Account, if we are a party to such proceeding.

User Disputes. We reserve the right, without any obligation, to intervene in or monitor disputes between our Users. You agree to cooperate with and assist us in good faith, and to provide us with such information and take such actions as we may reasonably request, in connection with any disputes involving you. Although we may moderate content or disputes in our discretion, we have no authority to legally bind third parties or force them to resolve complaints or disputes.

Export Control. By using the Services, you represent and warrant that (i) neither you nor any Property Preview claimed by you, if any, is located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Services for any purpose prohibited by U.S. law, including the development, design, manufacture, or production of missiles or nuclear, chemical, or biological weapons. You may not use, export, re-export, import, or transfer the Services except as authorized by United States law, the laws of the jurisdiction in which you obtained the Application, and any other applicable laws. In particular, but without limitation, the Services may not be exported or re-exported (a) into any United States embargoed countries; (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List; or (c) into any country or to any person or entity on any similar lists maintained in any applicable jurisdiction.

Feedback. Your feedback, comments and suggestions for improvements to the Services and our business generally (“Feedback”) are welcome. You may submit Feedback by emailing hello@homeshake.com. Feedback includes testimonials and your image, whether in photograph or video form, that may be taken with your consent related to your use of the Services. You grant us permission to use Feedback in media publications including, but not limited to, video, email, promotional material, advertisements, newsletters, magazines, general publications, and websites. You waive any right to inspect or approve Feedback that may be used in media 19 publications and waive any right to royalties or other compensation arising from or related to Feedback used in media publications. You acknowledge and agree that all Feedback is and shall be our sole and exclusive property, and you shall and hereby do assign to us all right, title, and interest in and to all Feedback, including, without limitation, all worldwide patent, copyright, trade secret, moral, and other proprietary or intellectual property rights therein, notwithstanding anything else. You will execute documents and take such further acts as we may reasonably request to effectuate the foregoing ownership and rights.

Modification. We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service (including, without limitation, Homeshake’s Privacy Policy and any other agreement or guidelines featured on the Services), or change, suspend, limit, or discontinue the Services (including, without limitation, the availability of any feature, database, or content) at any time. If such modification is material, we may post a notice on the Site or send you notice through the Services, via email, or by other means of communication. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes. You further waive any right you may have to receive specific notice of such changes to these Terms of Service. You are responsible for regularly reviewing these Terms of Service.

Application Terms. If we make the Services available as an application for mobile devices (“Application”), then subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and run such copy of the Application solely for your own personal use. We reserve all rights in the Application not expressly granted to you by these Terms of Service. We do not warrant that the Application will be compatible with your mobile device. You may use mobile data in connection with the Application and may incur additional charges from your wireless or other third party provider for using the Application. You agree that you are solely responsible for any applicable charges. We may update the Application and may automatically electronically update the version of the Application that you have installed on a mobile device. You consent to all automatic upgrades, and understand that these Terms of Service will apply to all updated versions of the Application.

Additional Purchase and Sale Agreement Provisions

The following provisions are incorporated into any purchase and sale agreement (“Purchase Agreement”) entered into between a Seller and a Buyer using the Services.

Earnest Money. Homeshake shall hold the Earnest Money in escrow in accordance with the terms and provisions of these Terms of Service and the relevant Purchase Agreement. Buyer shall pay the Earnest Money to Homeshake in accordance with the Purchase Agreement. Homeshake shall acknowledgement to Seller and Buyer that the Earnest Money has been received by and is being held by Homeshake. Seller and Buyer hereby authorize Homeshake to distribute the Earnest Money in accordance with the Purchase Agreement without further action or instruction from Seller and Buyer. Seller and Buyer agree that Homeshake may rely upon and needs to look no further than the terms of the Purchase Agreement when distributing the Earnest Money. If Homeshake is in doubt as to its duties or liabilities under these Terms of Service or the relevant Purchase Agreement or Homeshake has been holding the Earnest Money for six (6) months or longer, Homeshake may, in its sole discretion, continue to hold the Earnest Money until Seller and Buyer mutually agree to disbursement thereof or until a judgment of a court of competent jurisdiction determines the rights of Seller and Buyer to the Earnest Money, or Homeshake may deposit the Earnest Money with the clerk of a court of competent jurisdiction, pursuant to interpleader procedure, whereupon, after notifying Seller and Buyer and paying all costs imposed by such clerk as a result of such deposit, all liability on the part of Homeshake shall terminate.

Miscellaneous

Entire Agreement and Severability. These Terms of Service, together with any state-mandated disclosure forms and agreements provided separately by us to you, and all additional guidelines, rules, and agreements applicable to the Services or certain features of the Services that we may post on, or link to, the Services, such as rules applicable to a particular product or content available through the Service, are the entire agreement between you and us with respect to the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services.

Severability. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, or third party acts or omissions.

Assignment. These Terms of Service are personal to you and are not assignable, transferable, or sublicensable by you, except with our prior written consent. We may assign, transfer, or delegate any of our rights and obligations hereunder without consent.

Agency. Unless otherwise agreed in writing or provided for in these Terms of Service, no agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service, and neither party has any authority of any kind to bind the other in any respect.

Notices. Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile; when sent, if transmitted by email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to us at hello@homeshake.com.

No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver.

Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Third Party Rights. These Terms of Service are for the benefit of us and our affiliates, vendors, and suppliers, and our and their officers, directors, managers, members, employees, affiliates, agents, licensors, and suppliers. Each of these entities and individuals shall have the right to assert and enforce these Terms of Service directly against you on its or their behalf.

Contact. If you have any questions, complaints, or claims with respect to the Services, you may contact us at Homeshake, P.O. Box 8342, West Chester, Ohio 45069; hello@homeshake.com; Telephone 513-453-6144.

Notices and Restrictions

Copyrights. The Services may contain Content specifically provided by us, our partners, or our Users, and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

Date Terms of Service Last Modified: April 18, 2022