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FAQ

About Homeshake

Homeshake is a real estate company that is transforming the way people buy and sell homes. A liberation from the old way of doing things, we replace the traditional model of agents and commissions with a simple and hassle-free experience that brings people together to reach a common goal.

Traditional real estate brokerages require a 6-month listing contract and charge 6% of the sale price, meaning they take a variable portion of homeowners’ hard-earned equity. Despite the hefty price tag, many customers are left feeling disappointed and frustrated.

Homeshake is with you from start to finish. We’ve already built the meat and potatoes of your home profile and, in just a few clicks, you can be on the market. Use our tools and tech every step of the way, from listing to closing, without any additional charge. The best part? You only pay when the deal closes.

When you remove commissions from the equation, everybody wins. Buyers pay a lower price because sellers can accept less but keep more than they would using an agent. The result? You get your dream home AND a better deal. You win and your seller wins.

Plus, you’ll always know what’s around the corner. Once you find your home, there’s no need to find legal support or closing services. Our team of attorneys and real estate professionals is with you every step of the way.

Homeshake has more homes to search. The homes listed on Homeshake can’t be found on the MLS, making our exclusive inventory a must-see for any home buyer. Your search isn’t complete without visiting Homeshake.

Yes. As required by law to provide these services, Homeshake is a licensed real estate broker in the State of Ohio. Our team also includes attorneys and other real estate professionals.

A dual agent maintains a neutral position between buyer and seller, and may not advocate the position of one party over the other or disclose any personal or confidential information without consent. Homeshake is exclusively a dual agent, providing professional service and support to both buyer and seller throughout the process. In other words, we’re all on the same team.

Cincinnati, Ohio and the surrounding areas of Hamilton, Clermont, Butler, and Warren Counties. We are expanding to other cities and states in the near future.

Every Homeshaker has freedom to customize their experience, however, to be on both Zillow and Homeshake, you will be considered “for sale by owner” on Zillow. This tends to attract agents expecting to be paid a commission, which would come out of your pocket. On Homeshake, buyers do not have agents, so you keep more of your equity.

Buyers: Your agent is eligible for a $1,000 referral fee. Click here to learn more.

Sellers: If your home is listed for sale with another brokerage, your listing contract must expire or cancel prior to listing your home on Homeshake.

Homeshake charges a $1,000 fee to the buyer and a $1,999 fee to the seller, which aren’t paid until closing. We also offer professional photo, video, and floor plan packages. You may be offered title and closing services from an affiliate of Homeshake, but we’ll let you know when and how much you can expect to pay for these services.

Homeshake Fee

Tech development, professional customer service, running a business, and some profit!

Owner’s Title Insurance Policy

The premium associated with the policy that insures good title to the home that you have sold to the buyer. The premium is determined by purchase price. Why am I paying for this?

Transfer Tax

A county tax for the transfer of ownership of real estate.

Deed Preparation

A fee charged for the preparation of the deed to the home that you are selling.

Courier Fee

A fee charged to ensure the prompt recording of closing documents.

Commitment Fee

A fee charged for the preparation of the title company’s promise to issue a title insurance policy upon closing.

There may be other costs you will need to pay at closing, but these will depend on your unique circumstances, like whether your mortgage is getting paid off. These costs are not native to Homeshake and will always be paid to third parties.

An owner’s title policy protects a buyer from title issues, even if they arise after the sale. At Homeshake, an owner’s title policy is included at closing so buyers have protection and peace of mind that the title to the home you’ve sold is clean.

Homeshake Fee

Tech development, professional customer service, running a business, and some profit!

Closing Fee

A fee charged by the closing agent to cover closing services, customer service, and general business expenses.

Title Exam

A fee paid to the title examiner to review and report on all public records affecting title.

Recording Fees

Fees charged by the county to record a deed, making your purchase of the home a matter of public record.

Lender’s Title Insurance Policy

If you are getting a loan, the lender will likely require a lender’s title insurance policy that insures the lender’s mortgage interest in your home. The premium associated with the policy is determined by purchase price.

There may be other costs you will need to pay at closing, but these will depend on your unique circumstances, like whether you are getting a loan. These costs are not native to Homeshake and will always be paid to third parties.

Homeshake customers are only charged when the deal is closed. The one exception are our photo, video, and floor plan packages, which you will pay for at the time of purchase.

You can contact Homeshake by emailing us at hello@homeshake.com or by calling 513-453-6144!

Getting Started

Homeshake gives you control over your home buying or selling experience with a personalized Dashboard. From your Dashboard, you can send and receive messages, tour requests, and offers, manage your home’s listing, and keep track of homes you like.

First, we need to know who you are and that you own the home! By selecting “I own this home!” and creating an account, we can make the connection.

Then, from your Dashboard, you can begin editing the information on your home profile right away. Update basic information like bedrooms, bathrooms, square footage, add photos and videos, and tell your home’s story!

Your comp report will be available shortly after you link your account to your home, no matter if you’re selling now or a year from now! We’ll send you an email when the report is ready and make it available on your home profile for buyers to see.

Only 1% of homes are listed on the MLS at any given time. Chances are your dream home exists in the other 99%. Get early access to Coming soon homes before other buyers or message the owner of your off market dream home to let them know you’re interested.

Sellers can choose whether or not to set a list price. Sellers who set a list price tend to see more buyer activity, however, those who do not have the advantage of buyers making the first move. You control your home selling experience. We can help you strategize.

Sellers

Coming Soon helps you get offers on your home BEFORE your house hits the market. Homeshake is the only place to pre-market your home and build the buzz for weeks or months in advance. While you are painting the bedroom and cleaning out the garage, Homeshake is creating a waitlist of interested buyers. It’s easy!

1. Set your status as Coming Soon and select a For Sale date (e.g. April 2021)

2. Gradually update your home profile with story, photos, and video

3. Get messages, tours, and offers from motivated buyers during Early Access period (one week prior to For Sale date)

The best part? Change your status or cancel anytime - no cost, no contract, no strings attached.

Buyers

Coming Soon helps you find homes for sale BEFORE they hit the market. Homeshake is the only place that gives you early access to an exclusive inventory of coming soon homes. It’s easy!

1. Sign up and “like” a coming soon home

2. Be the first to receive information including price and photos

3. Get VIP access to message, tour, and make an offer during Early Access period (one week prior to For Sale date)

The best part? It’s free!

These homes have been claimed by the homeowner but are not actively for sale or coming soon. In some cases, the homeowner has enabled messages and is open to hearing from interested buyers. You never know! Many homes are sold in private sales and off market deals - before they ever reach the market.

Yes! You can update your home profile or change your status anytime, no strings attached. Your home profile appears on your Dashboard, so you always know how many people are looking, liking, and sharing!

A buyer who has expressed interest in your off market home is likely motivated and will want to take a tour before making an offer. By enabling tours, you can require the buyer to upload a photo ID or prequalification letter, so you know who to expect and that they’re qualified to buy your home.

The basic data on Homeshake’s home profiles are pulled from various online, public databases.

If you see incorrect information on your home profile and are unable to edit it, contact us at hello@homeshake.com and we’ll happily correct it!

Homeshake offers various professional packages to show off your home. Packages include beautiful HD photography and videography as well as state of the art, interactive 3D virtual tours, drone videography, and floor plans.

To purchase, navigate to the “Sell” page or to your home's profile editor where you will find pricing and be able to choose your package.

*The availability of packages containing drone videography and photography is subject to FAA regulations and applicable law. Before purchasing such a package, you should ensure that drone flight is permitted in the area of your home. Please contact us with questions or for assistance in making this determination. If it is determined that FAA regulations do not allow drone flight at your home address, we will refund the amount attributable to the drone portion of the package in full.

Messages & Tours

To message a homeowner directly, simply go to the home’s profile and click Contact Homeowner. The homeowner will receive your message on their Dashboard and can respond to you directly on Homeshake. Each time a user receives a message on Homeshake, they will be notified via email.

Homeshake tours are led by the seller. No one knows more about the house than the homeowner, so take advantage of your time together. Ask questions and remember, you’re working towards a common goal!

Tour requests appear on your Dashboard. For each request, you’ll see buttons to Accept, Decline, or Propose a New Time. You also have the option to message the buyer directly to propose any changes. If something changes after a tour is scheduled, you can reschedule or cancel the tour directly from your Dashboard.

We know that no one can sell a home better than a homeowner. Sellers and buyers have all of the tools they need to request, schedule, and host a tour. When sellers and buyers meet one another and form a relationship, the home buying and selling process becomes easier to navigate. For more tips on hosting tours, contact us.

You will know the buyer’s name, email address, and telephone number. Sellers can also require buyers to upload a photo ID and prequalification letter.

The Consumer Guide to Agency Relationships is just that: a guide. As a new customer, it is important to understand Homeshake's role in your journey to a new home. Homeshake acts as a dual agent for all buyers and sellers. This means that Homeshake will maintain a neutral position between the parties and will provide the support each party needs along the way.

The guide contains a formal explanation of dual agency. By acknowledging the document, you are not obligated to work with Homeshake. However, Ohio law requires that we present the document to you for acknowledgment.

If you would like to contact a homeowner who is inactive on Homeshake, we can help. Contact us and include a line or two about your interest in their home!

Offers, Negotiations, Contracts & Closing

Homeshake provides a comp report that is viewable on a home’s profile. Many customers discuss the deal during tours and reach an agreement on price based on each party’s needs.

A comp report is shorthand for a comparable sales report — a collection of sale prices of recently sold, similar homes in the area. Homeshake’s comp report also includes current market value estimates for the home you are viewing.

Sellers can use comp reports to estimate the price they are willing to accept for their home, while buyers can do the same for what they are willing to pay for a home.

Click Contact Homeowner on a home’s profile and select Make an Offer. When buyers select this option, they will be prompted to input five key points, the major terms of the deal. These fields create a Letter of Intent (LOI), which is then sent to the seller as an offer, viewable on the seller’s Dashboard.

A letter of intent is a non-binding agreement that outlines the major terms of the deal. An LOI is often used in negotiations to align the parties on key points. Once aligned, Homeshake creates a contract that includes those key points, along with standard, but important, legal terms.

Customers can accept, counter, or reject an offer and enter into a contract, all through the customer’s Dashboard.

The five key points are (1) purchase price, (2) whether the purchase price will be financed by a lender or paid in cash, (3) the inspection period, (4) any personal property that will remain with the home, and (5) the closing date.

Homeshake is a dual agent, meaning we maintain a neutral position between the seller and buyer. Although we cannot specifically advocate on the behalf of either party, we are always available to assist and offer guidance on what is customary and how it works.

Once an offer is accepted, the agreed-upon terms will be incorporated into Homeshake’s simple, but comprehensive, contract. Everyone will receive a copy of the contract to review and e-sign. Once everyone signs, you’re in the home stretch!

Yes. When countering an offer, you will be prompted to review each of the five terms again. If you would only like to counter specific terms, simply change the terms you would like to counter. Then click Send my Offer and be on the lookout for a response!

Both parties will be notified when you reject an offer. If the offer was a non-starter - keep communicating! Let them know why you rejected the offer and they might be able to adjust their terms.

The team of attorneys at Homeshake have created fair and comprehensive documents for Homeshake buyers and sellers to use. They include a purchase agreement and other legal documents you may need during a transaction. Preview these documents here. We let you know which document to use when and we help both parties complete and e-sign these documents.

Homeshake encourages buyers to carefully plan and arrange their financing before making an offer. All offers must include a prequalification letter or proof of funds.

Homeshake’s contract automatically sets earnest money at the industry standard of one percent of the sale price. After a contract is signed, the buyer will use our secure and convenient electronic funds transfer tool to deposit the earnest money with Homeshake. We hold the funds in escrow until closing when they are applied to the purchase price of the home. If the buyer decides not to purchase the home within the inspection period, the earnest money will be returned to the buyer. If the buyer breaches the contract, the seller will be entitled to keep the earnest money.

Homeshake’s contract automatically sets earnest money at the industry standard of one percent of the sale price. After a contract is signed, the buyer will use our secure and convenient electronic funds transfer tool to deposit the earnest money with Homeshake. We hold the funds in escrow until closing when they are applied to the purchase price of the home. If the buyer decides not to purchase the home within the inspection period, the earnest money will be returned to the buyer. If the buyer breaches the contract, the seller will be entitled to keep the earnest money.

Yes! We are happy to help you find trusted lenders, appraisers, and inspectors and will provide professional service and support to guide you through these processes.

No need! Once the contract is signed, Homeshake coordinates title and closing services to get you across the finish line.

Yes! Whether you found each other off-market, for sale by owner, or just plain good luck, Homeshake can help you close the deal.